Delivery charges and dispatch at PhysioWorks are calculated at checkout based on your postcode, with most orders dispatched within a few business days using Australia Post or courier services. You can browse the PhysioWorks shop, compare braces and supports, or review pain relief products before placing your order.

How much are delivery charges?

Delivery charges are calculated automatically at checkout using your postcode. This lets you see the exact shipping cost before payment, based on your location and the items in your cart.

When are orders dispatched?

Most orders are dispatched within a few business days. Dispatch may take longer if an item is temporarily out of stock, needs special handling, or requires a different freight method because of its size or delivery destination.

What delivery services are used?

PhysioWorks uses Australia Post and courier services such as eParcel depending on the product and delivery location. This helps match each order with the safest and most efficient delivery method.

What delivery timeframe should you expect?

Most orders are dispatched within a few business days, but final delivery timing depends on your location, the carrier, and the item ordered. Metro deliveries are often quicker than regional or remote deliveries, especially for larger or courier-only products.

Delivery factor	What to expect
Shipping cost	Calculated at checkout after you enter your postcode.
Dispatch timing	Most orders are sent within a few business days.
Metro delivery	Often faster once dispatched, depending on carrier schedules.
Regional or remote delivery	May take longer due to distance and carrier coverage.
Large or courier-only items	May need a street address and can take longer than standard parcels.
Out-of-stock items	Dispatch may be delayed, but PhysioWorks aims to keep you informed.

Can you deliver to PO Boxes?

Some items can be delivered to PO Boxes, but larger or courier-only products may require a street address. This depends on the item and shipping method selected at checkout.

Will I be notified of delays?

Yes. If there is a delay due to stock availability or shipping constraints, PhysioWorks aims to communicate clearly so you can decide whether to wait, change your order, or review similar options in the online shop.

How do I choose the right product before ordering?

If you are unsure, start by browsing the PhysioWorks shop or compare options within categories such as braces and supports, pain relief products, exercise equipment, and TENS machines. This makes it easier to narrow your options before checkout.

Delivery Charges, Dispatch & Shipping FAQs

How much is delivery at PhysioWorks?

Delivery costs vary based on your postcode and are calculated at checkout. This means you can see the exact shipping cost before completing your purchase rather than guessing the amount earlier in the process.

How long does dispatch take?

Most orders are dispatched within a few business days. However, dispatch may take longer if an item is temporarily out of stock, requires special handling, or needs a different freight method.

How long does delivery usually take after dispatch?

Delivery time after dispatch depends on your location, the shipping provider, and the product ordered. Metro deliveries are often faster than regional or remote deliveries, especially for larger or courier-only items.

Does PhysioWorks use Australia Post?

Yes. PhysioWorks uses Australia Post and courier services depending on the product size, packaging requirements, and delivery location. This helps match each order to the most suitable shipping method.

Can I use a PO Box for delivery?

Some items can be sent to PO Boxes, but courier-only products may require a street address instead. This usually depends on the product dimensions and the delivery service used at checkout.

Will I be told if my order is delayed?

Yes. If there is a delay with dispatch or stock availability, PhysioWorks aims to let you know promptly so you can decide how to proceed with your order.