Stewart Rieck
Principal Physiotherapist
Stewart Rieck is the Principal Physiotherapist at Salisbury PhysioWorks. Stewart has over 30 years of clinical experience in musculoskeletal and sports injury management.
Why Choose PhysioWorks for Physiotherapy in Brisbane?
Clear assessment helps guide the right treatment plan.
PhysioWorks provides physiotherapy Brisbane patients trust when they want a clear diagnosis, practical treatment, and a structured plan to reduce pain and return to activity. Whether you need help with injury, pain, sport, work, or long-term movement goals, our team focuses on explaining what matters and guiding you towards the next best step.
Many people first find us while comparing clinics, services, or practitioners. If that is you, it helps to know that PhysioWorks offers physiotherapy, sports physiotherapy, exercise physiology, and massage services in Brisbane across a connected clinic network.
We aim to make your care easier to follow. That means listening carefully, assessing properly, explaining your options clearly, and helping you move forward with confidence rather than confusion.
Why choose PhysioWorks for physiotherapy Brisbane?
People choose PhysioWorks when they want a clear diagnosis, practical treatment, and a structured plan to return to activity. That may mean hands-on treatment, guided rehabilitation, exercise planning, or help deciding which service is the best fit for their problem.
- Clear diagnosis and explanation of your problem
- Personalised treatment plan tailored to your goals
- Practical steps to reduce pain and improve movement
- Support for return to sport, work, and daily activity
- Access to physiotherapy, massage, and exercise physiology
How is PhysioWorks different?
PhysioWorks stands out because we focus on the full patient journey, not just the first appointment. A good assessment matters, but so does helping you understand what is driving your pain, what to do next, and how to build confidence with movement again.
Our practitioners work with people managing everyday problems such as lower back pain, neck pain, knee pain, shoulder pain, sports injuries, post-operative rehabilitation, balance concerns, muscle tightness, and exercise progression. We also make it easier to move between services when you need broader support, such as physiotherapy plus exercise physiology or physiotherapy plus massage.
What can you expect at PhysioWorks?
You can expect a thorough discussion about your symptoms, movement, goals, and contributing factors. Your practitioner will then assess the relevant body region, explain what they find, and outline a treatment plan that makes sense for your stage of recovery.
For many people, that includes a mix of education, hands-on care where suitable, movement advice, and progressive rehabilitation. Depending on your needs, this may also include injury rehabilitation, sports physiotherapy, or a transition into exercise-based rehabilitation. Broader guidance from Healthdirect also supports the value of physiotherapy in managing pain, injury, and physical function. Read Healthdirect’s overview of physiotherapy.
Personalised guidance can improve confidence and movement quality.
Who may benefit from PhysioWorks care?
PhysioWorks may suit you if you want more than a quick appointment and generic advice. We commonly help active adults, workers, older adults, and athletes who want a clear plan for recovery, pain reduction, movement improvement, or return to sport and activity.
You may also benefit if you are unsure which service you need. Our broader PhysioWorks Brisbane clinics and clinic network make it easier to find a suitable pathway.
Is PhysioWorks right for you?
PhysioWorks is a good fit if you want a clinic that explains things clearly, gives practical next steps, and supports your progress over time. If your problem needs imaging, GP review, or another provider, a physiotherapist can also help guide that decision rather than leaving you guessing.
What should you do next?
If you are comparing options, start by choosing the service that best matches your main concern. If you need help deciding, call your nearest clinic or book online and we can help direct you towards the right practitioner. You can also read more about our Brisbane physiotherapists, exercise physiologists, and Brisbane massage therapists.
When pain, injury, or reduced confidence is affecting your work, sport, or daily life, a timely assessment can help you avoid delay and get a clearer plan sooner.
What makes a good physiotherapy clinic in Brisbane?
A good physiotherapy clinic explains your problem clearly, matches treatment to your goals, and gives you a realistic plan for recovery. It should also make it easy to access the right service, whether you need hands-on care, rehabilitation, exercise support, or help with a common problem such as lower back pain, neck pain, or shoulder pain.
A clear plan can help you return to confident movement.
Choose your clinic and appointment pathway
Select a PhysioWorks clinic to continue to live booking, an appointment request or reception assistance.
Brisbane Physiotherapists
Our physiotherapists assess and treat sports injuries, back and neck pain, joint problems, muscle strains, tendon injuries, post-operative rehabilitation, and movement issues. They also help with sports injury physiotherapy, injury rehabilitation, and day-to-day musculoskeletal care.
John Miller
Shane Armfield
Alex Clarke
Dr Zoe Russell
Andrew Waldie
Scott Schulte
Erin Runge
Chelsea Gan
Dana Bzdell
Jack Campbell
Tyler Cultum
Nick Mazzini
Stewart Rieck
David Rieck
Brisbane Exercise Physiologists
Our exercise physiologists help people improve strength, fitness, function, and long-term health through targeted exercise programs for injury recovery, chronic conditions, and performance goals. They commonly assist with guided exercise prescription and exercise-based rehabilitation.
Brisbane Massage Therapists
Our massage therapists help with muscle tightness, recovery, relaxation, and soft tissue tension. They often work alongside physiotherapy and exercise physiology when a broader treatment plan is helpful, including remedial massage, deep tissue massage, and general muscle recovery support.
Remedial Massage Therapists
Our remedial massage therapists help relieve muscle tension, improve flexibility, reduce soft tissue pain, and support recovery from training loads, desk posture, and everyday physical stress.
Brendan Scott
Debbie Cox
Ashish Shrestha
References
- Healthdirect Australia. Physiotherapy. Healthdirect. Accessed April 8, 2026.
- Lin I, Wiles L, Waller R, et al. What does best practice care for musculoskeletal pain look like? Eleven consistent recommendations from high-quality clinical practice guidelines. Br J Sports Med. 2020;54(2):79–86. doi:10.1136/bjsports-2018-099878
Non-Attendance Policy
Giving early notice may help us offer your appointment to someone waiting for care.
The PhysioWorks non-attendance policy helps us keep appointments fair and available. When you give us early notice that you cannot attend, we may be able to offer your appointment to someone on our waiting list or a person who needs care sooner.
We understand that plans can change. Please contact us as early as possible so we can help you reschedule and make the appointment available to another patient where possible.
You can review our contact options for clinic phone numbers and other ways to contact our team.
Early notice lets our team check the waiting list and may help someone receive care sooner.
Quick Answer
Please provide at least 24 hours’ notice for most PhysioWorks appointments. A fee may apply when an appointment is missed, cancelled late or cannot proceed because the patient arrives too late.
Different requirements may apply to NDIS and other funded appointments. These depend on the relevant funding rules and any terms agreed before treatment.
Why Do We Have a Non-Attendance Policy?
Every appointment reserves a clinician’s time for one patient. Giving adequate notice helps us offer cancelled appointments to other people who may be waiting for care.
In some cases, an available appointment may help someone with worsening symptoms, an urgent concern or a need for earlier treatment.
The policy also supports fair scheduling for patients, clinicians and clinic staff.
What Counts as a Late Cancellation or Non-Attendance?
A late cancellation or non-attendance may include:
- not attending a scheduled appointment
- cancelling or rescheduling without enough notice
- arriving too late for the appointment to proceed safely or effectively
How Much Cancellation Notice Should You Give?
For most private and standard appointments, please give at least 24 hours’ notice when cancelling or rescheduling.
Earlier notice gives us the best chance of offering the appointment to someone else. Funding schemes, service agreements or specific appointment types may have different requirements.
What Happens if You Cancel Late or Miss an Appointment?
A late cancellation or non-attendance fee may apply. Depending on the appointment type, notice provided and funding arrangement, this may be up to the full scheduled consultation fee.
Private health insurance and Medicare generally do not provide benefits for an appointment that did not occur. You may therefore need to pay any applicable cancellation fee yourself.
Early Notice Can Help Someone Else
When you contact us early, our team may be able to offer the released appointment to someone on the waiting list or a person who needs care sooner.
Fees Are Not Applied Automatically in Every Situation
We understand that sudden illness, emergencies and other unexpected events can occur. Please contact the clinic as soon as possible so our team can review the circumstances fairly.
What Is the NDIS Cancellation Policy?
For relevant NDIS-funded appointments, a cancellation may be treated as a short-notice cancellation when it occurs within two business days of the scheduled appointment.
A fee may only be charged where the cancellation meets the current NDIS claiming requirements and the cancellation terms have been agreed with the participant. The relevant service agreement and current NDIS pricing guidance apply.
NDIS requirements can change. Where the current NDIS rules differ from information on this page or in an older agreement, the current rules take priority.
Do Other Funding Arrangements Have Different Rules?
They may. WorkCover, compulsory third-party insurance, Department of Veterans’ Affairs, Medicare, plan management and other third-party funding arrangements can have their own payment and cancellation requirements.
A funder may decline to pay a cancellation fee. Where this occurs, the patient may remain responsible for the fee if this was explained and agreed before the appointment.
Can an Exception Be Considered?
Yes. PhysioWorks may consider genuine emergencies, sudden illness and other significant unforeseen events. However, an exception is not guaranteed and will depend on the circumstances.
Contact the clinic promptly and provide any relevant information requested by our team.
What Happens if You Arrive Late?
Please contact the clinic if you expect to be late. Depending on the time remaining and the type of appointment, the clinician may:
- provide a shorter appointment
- adjust what can reasonably be completed
- reschedule the appointment
The scheduled fee may still apply when late arrival substantially reduces the available appointment time or prevents the appointment from proceeding.
How Can You Cancel or Reschedule?
Contact your PhysioWorks clinic by phone, SMS or email as soon as you know that you cannot attend. Please do not rely on a message sent to an unmonitored account or social media page.
Include your name, clinic, appointment date and appointment time so our team can identify the booking promptly.
What Should You Do Next?
If you need to change an appointment, contact the clinic as early as possible. Adequate notice is the best way to avoid a cancellation fee and may help another patient access care sooner.
Choose your clinic and appointment pathway
Select a PhysioWorks clinic to continue to live booking, an appointment request or reception assistance.
Non-Attendance Policy FAQs
Will I be charged if I miss my appointment?
A fee may apply if you miss your appointment or cancel without enough notice. Depending on the appointment and funding arrangement, this may be up to the full scheduled consultation fee.
How much notice do I need to give?
Please give at least 24 hours’ notice for most private and standard appointments. NDIS-funded and other third-party appointments may have different requirements.
Why should I give as much notice as possible?
Early notice gives our team more time to offer the appointment to someone on the waiting list or a person who needs care sooner.
What is the NDIS cancellation notice period?
A relevant NDIS-funded appointment may be considered a short-notice cancellation when it is cancelled within two business days. Any charge must comply with the current NDIS claiming requirements and the participant’s agreed cancellation terms.
Can a late cancellation fee be waived?
PhysioWorks may consider sudden illness, genuine emergencies and other significant unforeseen events. However, an exception is not guaranteed and depends on the circumstances.
What happens if I arrive late?
Your appointment may need to be shortened or rescheduled if there is not enough time to proceed safely or effectively. Depending on the circumstances, the scheduled fee may still apply.
How do I cancel or reschedule an appointment?
Contact your PhysioWorks clinic by phone, SMS or email as early as possible. Include your name, clinic, appointment date and appointment time so the team can identify your booking.
Why is a non-attendance policy necessary?
The policy protects appointment availability, recognises the clinician time reserved for each patient and helps us offer cancelled appointments to other people waiting for care.
