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Customer Service FAQs

Shipping

Your items will usually ship out within one to two days of purchase depending on your order. We determine the most efficient shipping carrier for your order. The carriers that may be used include Australia Post or other Australian freight and logistics companies.

Product Returns

PhysioWorks offer a 30-DAY MONEY BACK GUARANTEE on all online product orders, except where indicated otherwise for health or hygiene purposes.

If you are at all dissatisfied with your product, please contact PhysioWorks to arrange for an exchange or refund.

How to Organise your Refund?

Please note that you will require a “refund code” prior to dispatching your product. Details on how to arrange for a refund, return or replacement are found here:

Many thanks.
The PhysioWorks Team

PhysioWorks Stores

Product or Online Shop Enquiries

Product enquiries should be made via phone or email to PhysioWorks.

Phone: (07) 3269 1122

18 Bowser Pde, Sandgate QLD 4017. AUSTRALIA. ABN 31 428 305 117

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