When Your Treatment Experience Falls Short: Our Commitment to Your Satisfaction

Our Commitment to Your Satisfaction

We recognise that healthcare can sometimes deviate from the intended course. After all, we are all human.

Our role as healthcare practitioners involves aiding you in resolving your physical health issues. If you feel dissatisfied after your consultation, make sure to reach out to our clinic promptly.

In most instances, PhysioWorks will provide you with a complimentary reevaluation and treatment under the guidance of another experienced physiotherapist, if your treatment didn’t meet your expectations. If necessary, your physiotherapist might recommend referring you for further investigations or to another healthcare practitioner.

Please contact us without delay so that we can appropriately steer your healthcare journey.