8-Hour Non-Attendance Policy
At PhysioWorks clinics, we uphold the guidelines set by the Australian Physiotherapy Association (APA), which emphasize an 8-hour cancellation window. To modify or revoke your appointment, kindly inform us with a minimum of 8 hours’ notice through phone, SMS, or email. This timeframe grants us ample opportunity to reallocate your designated slot to other clients. Should you provide less than 8 hours’ notice, PhysioWorks retains the prerogative to levy a full fee for the missed session.
By adhering to this 8-hour cancellation policy, you not only promote equity for yourself but also extend consideration to our practitioners and fellow patients endeavoring to secure an appointment. Your understanding and collaboration in this matter are greatly appreciated.