FAQs

Frequently Asked Questions


8-Hour Non-Attendance Policy

At PhysioWorks clinics, we uphold the guidelines set by the Australian Physiotherapy Association (APA), which emphasize an 8-hour cancellation window. To modify or revoke your appointment, kindly inform us with a minimum of 8 hours' notice through phone, SMS, or email. This timeframe grants us ample opportunity to reallocate your designated slot to other clients. Should you provide less than 8 hours' notice, PhysioWorks retains the prerogative to levy a full fee for the missed session.

By adhering to this 8-hour cancellation policy, you not only promote equity for yourself but also extend consideration to our practitioners and fellow patients endeavoring to secure an appointment. Your understanding and collaboration in this matter are greatly appreciated.

Our Commitment to Your Satisfaction

We recognise that healthcare can sometimes deviate from the intended course. After all, we are all human.

Our role as healthcare practitioners involves aiding you in resolving your physical health issues. If you feel dissatisfied after your consultation, make sure to reach out to our clinic promptly.

In most instances, PhysioWorks will provide you with a complimentary reevaluation and treatment under the guidance of another experienced physiotherapist, if your treatment didn't meet your expectations. If necessary, your physiotherapist might recommend referring you for further investigations or to another healthcare practitioner.

Please contact us without delay so that we can appropriately steer your healthcare journey.

John Miller Physiotherapist

Article by John Miller

Get a Professional Physio Bike Fit

Our bike fit physio will customise both you and your bike. You'd be surprised how minor adjustments can ramp up your ride's comfort, efficiency, and performance. Who wouldn't want that?

Here's what a professional bike fit can cover.

Depending on what level of bike fit you are seeking, we can provide the following options:

  • Evaluate your riding style and skill level, like recreational, aggressive elite, road, track, MTB.
  • Consider your injury history, such as back pain/surgery, knee pain.
  • Measure your body's dimensions.
  • Pinpoint your perfect bike frame size.
  • Analyze your current bike setup and compare it to the ideal.
  • Check your current flexibility, joint, muscle, and neural.
  • Assess your present muscle control.
  • Analyze your optimal riding position via slow-motion video analysis.
  • Collaborate with you to enhance your setup, riding technique, and pedal efficiency.

We'll even provide a comprehensive bike fit report (additional fee applies) with a game plan for recommended bike tweaks or exercises. It's all about fine-tuning your fit to your bike, so you both cruise efficiently and comfortably on the road, trail, or track.

Who Benefits from a Bike Fit?

  • Pro cyclists.
  • Keen recreational riders.
  • Cyclists grappling with pain or discomfort, like knee/back/hip/shoulder/neck/wrist pain.
  • Suffering from crutch/perineum pain, numbness, or pins and needles.
  • Dealing with hand numbness or pins and needles.
  • Fighting off fatigue cramps.
  • Struggling to reach the drops comfortably.
  • Cyclists who've tweaked their cycling style from the norm:
  • Wobbling knees
  • Saddle sliding/tilting
  • Locked-out arms
  • Cyclists aiming to improve their cycle efficiency (more power, same energy).

Bike Size vs Bike Fit

Most bike shops breeze through a few measurements to peg the right bike frame size. They tweak pedal and seat height too, hoping for the best. While this speedy system does the trick for many, it might not cut it for those clocking hours in the saddle or gunning for more speed and efficiency.

Yet, sometimes they botch it for you! Your body's unique. Short legs, long trunk, tricky knees – all have to mesh with your bike as best we can. Have you ever sat in another's car and had to juggle seats and mirrors? The same applies for your bike fit.

Right Bike Size, Wrong Fit!

  • Regrettably, even the perfect bike size might not translate to comfy riding. Consider this:
  • Stiff or inflexible riders struggle to nail that prime cycling pose.
  • Weak muscle control or endurance.
  • Good luck holding a comfy posture for your ride's duration.
  • Pain-ridden riders.
  • Physical limitations hamper a snug optimal cycling posture, like past surgery or uneven leg lengths.

A pro bike fit is as personal as it gets. Our mission is to get you pedalling better – faster, smoother, longer, efficiently and oh-so-comfy!

More information:

Book Your Bike Fit at Sandgate PhysioWorks.

Book Bike Fit Online

Shoe Size Conversion Chart

Understanding shoe sizes can sometimes feel like deciphering a secret code in global footwear. Whether you're preparing to embark on a cross-continental adventure or simply looking to expand your collection, a comprehensive shoe size conversion chart is your trusty guide. This chart bridges the gap between measurements and comfort, ensuring your every step aligns seamlessly with the world's diverse shoe sizing systems. So, lace up your curiosity as we walk through the intricacies of shoe sizes, ensuring your next shoe-shopping endeavour fits perfectly into your plans.

International Shoe Sizes

Aust. Mens 4 5 6 7 8 9 10 11 12
Aust/US Womens 6 7 8 9 10 11 12 13 14
US Mens 5 6 7 8 9 10 11 12 13
European 37 38 39.5 40.5 42 43 44.5 46 47
UK
4 5 6 7 8 9 10 11 12
Centimetres 22.8 23.7 25.1 25.4 26.3 27.1 28 28.8 29.6

John Miller Physiotherapist

Article by John Miller

Explore our Professional Bike Fit Options

At PhysioWorks, we offer 4 levels of bike fitting to cater to your needs: Platinum, Gold, Silver, and Bronze.

1. Platinum

The Ultimate Bike Fit Experience.

Combine a Gold - Standard Bike Fit, Silver - Cyclist Musculoskeletal Screening, and Bronze - Bike Frame Sizing in one comprehensive package. Ideal for elite cyclists, competitive riders, and serious recreational cyclists wishing to optimise their bike fit and performance. Allow 2.5 hours for the full experience.

Sorry! We no longer fit TT bikes.

2. Gold

The Most Popular Choice for Optimal Fit.

Optimise your bike setup with a Standard Professional Bike Fit. Perfect for cyclists who seek efficient power and minimal energy expenditure. Allow 1.5 hours for a precise fitting.

3. Silver

Musculoskeletal Screening for Peak Performance.

Enhance your cycling comfort and performance with a Cyclist Musculoskeletal Screening. Recommended for elite cyclists, high-end recreational riders, and competitive cyclists to identify regions of inflexibility or muscle weakness.. Allow 1.0 hour to assess and improve your body's cycling ability.

4. Bronze

Expert Bike Sizing Assistance.

Get professional guidance on choosing the right bike size with our Professional Bike Sizing option. Your physiotherapist will measure your anthropometrics and provide recommendations for optimal sizing. Allow 45 minutes for this service.

Time and Attention to Detail

We value your time and ensure a thorough fit. Depending on your chosen level, the fitting process will take between 0.75 and 3.0 hours. Our aim is to provide you with the best possible fit for comfort, efficiency, and performance. And that, can take time that will ultimately improve your time on the bike.

Comprehensive Reports for Your Convenience

After analysing your videos and data, we'll provide you with a detailed report outside of your consultation. An additional fee applies.

Bike Fit Gift Vouchers Available

Looking for the perfect gift for a cycling enthusiast? Consider our bike fit gift vouchers. Call Sandgate PhysioWorks on (07) 32691122 for more information.

Conclusion

Experience the difference of a professional bike fit at PhysioWorks. Your comfort, performance, and cycling enjoyment are our top priorities. Contact us today to schedule your appointment.

More information:

Book Your Bike Fit at Sandgate PhysioWorks.

Book Bike Fit Online

Article by Zoe Russell

How Do You Diagnose Arthritis In The Hip?

Hip osteoarthritis is a progressive degenerative condition that results in pain, joint weakness, instability and restrictions of movement that interfere with daily activities, such as walking, climbing stairs or driving.

Your physiotherapist can diagnose hip osteoarthritis clinically through your subjective reporting. Symptoms may develop suddenly or gradually progress over time. Common symptoms include:

  • Hip joint pain or tenderness that comes and goes.
  • Typically there will be sharper pains in the groin and sometimes an ache in the front of the thigh. Many people present with hip arthritis thinking that it is a knee problem.
  • Hip stiffness, particularly in the mornings.
  • Limping when walking
  • Inability to stand on one leg without pain. For example, putting on underpants or clothes.
  • Hip joint movements are restricted, especially inward rotation and hip flexion.
  • Weak hip muscles, especially during sit-to-stand, squatting and stair climbing.

This helps direct your PhysioWorks physiotherapist to perform physical tests to confirm the suspicion of osteoarthritis and to exclude other conditions that may present similarly:

Standard tests used to diagnose hip osteoarthritis include:

Range of Motion Testing

  • Performed in all planes of motion of the hip, this is helpful to see how much range of motion is available and if this is sufficient to perform your daily activities. This will also include assessing whether your movement is limited by lack of range or pain.

Muscle Strength Testing

  • It is complementary to your range of motion testing to assess enough strength to support the painful joint.
  • There is good evidence to show that strengthening the muscles around the hip can improve symptoms and reduce the disability associated with a painful hip. Knowing which direction to enhance it is a crucial element of the assessment.

Functional Assessment

  • This is crucial to your assessment to identify your inability to perform daily activities due to your hip osteoarthritis and help guide your treatment.

Assessment of Adjacent Joints and Muscles

  • To ensure that your symptoms are only coming from your hip, your physiotherapist may assess other joints such as your Lower Back and SIJ to ensure that they are not the cause or contributing to your symptoms.

If hip osteoarthritis is suspected from your assessment, your physiotherapist may also request a hip radiograph or X-Ray to confirm the diagnosis. Sometimes, you may require further 3D imaging with CT or MRI to plan adjunct therapies or surgical hip replacement.

If you are concerned that your hip pain may be related to osteoarthritis, call PhysioWorks today. With same-day appointments, their expert staff can assess your hip pain and put a plan in place to help you get back to your best!

Hip Pain Info

Article by Zoe Russell

What is Hip Impingement?

Hip impingement, or Femoroacetabular Impingement Syndrome (FAIS), is a condition where there is abnormal contact between the hip joint's ball and socket. Typically, hip or groin pain associated with movement indicates this condition. Specifically, the pain often manifests deep within the groin or, less frequently, at the hip's side or in the buttock.

Diagnosing FAIS

For a conclusive FAIS diagnosis, three criteria must be satisfied: symptoms, clinical signs, and imaging findings. Symptoms include pain related to movement, usually felt in the groin. Clinical signs involve specific tests that reproduce these symptoms and may reveal restricted hip motion or muscle weakness. Imaging, through X-rays and possibly CT or MRI scans, helps to evaluate the hip's structure and rule out other conditions.

hip impingement
Hip Impingement

What Causes Hip Impingement?

FAIS may arise from primary causes, which relate to lifelong activities and development, explaining why active individuals and athletes are more prone to the condition. Secondary causes typically stem from previous hip problems or injuries such as Perthes disease, Slipped Capital Femoral Epiphysis (SCFE), or femur fractures.

Hip Impingement Treatment

Treatment primarily involves physiotherapy, aiming to mobilise the hip joint, increase tissue flexibility, and strengthen the hip muscles for better joint control. In some cases, after a recommended period of at least three months of non-surgical treatment., Medication might be used to alleviate pain and inflammation.

When is Surgery Considered?

Persistent symptoms, despite non-surgical management, may lead to a referral for surgical consultation. For professional diagnosis and a tailored rehabilitation plan, individuals with hip impingement symptoms are advised to consult with their physiotherapist or a hip orthopaedic specialist promptly.

Hip Pain Info

Article by Zoe Russell

A labral tear is an injury to the labrum of the hip.

The labrum is a cartilaginous structure that covers the socket of the hip joint. The labrum allows the femoral head to move freely in the socket and a negative pressure seal to maintain the joint integrity through movements.

Some common symptoms of labral tears may include:

  • Hip pain
  • Hip stiffness
  • Pain in the groin or buttock regions
  • Clicking or locking of the hip
  • Instability or feeling unsteady when standing on one leg

Your pain may increase with activities that require you to bend and turn on one leg.

How Do You Fix A Labral Tear?

Labral tears often do not recover or heal on their own. Heerey et al. (2018) demonstrated that in healthy active people, a large number has no hip pain but demonstrates a labral tear on imaging!

Labral tears require a thorough clinical examination, with measures of your range of motion, strength and movement capacity to formulate a treatment plan. Your highly experienced PhysioWorks physiotherapist is trained to perform this examination.

Currently, there are two options for the management of labral tears:

  • Non-Surgical (Physiotherapy)
  • Surgical

Can You Fix A Torn Labrum Without Surgery?

Non-Surgical Management involves a physiotherapist-led program, which involves a graduated range of motion and strengthening exercises targeted at the hip and groin region and extending to the pelvis and trunk muscles to assist your recovery. There is emerging evidence that non-surgical management can benefit reducing pain and improvements in functional activities in young and middle-aged adults with hip and groin pain. The recommended rehabilitation period is three months duration. Similarly, recent evidence suggests that you have equally successful results for those who undertake a surgical option. For this reason, it is often recommended to trial physiotherapy as your first line of management for labral tears.

Surgical Management involves an arthroscopic procedure to trim the labral tear to reduce pain and mechanical symptoms. An orthopaedic specialist may recommend surgery after a period of non-surgical treatment, and only if your hip does not respond to an appropriate treatment regime. Following this procedure, you will undertake a period of rehabilitation with your physiotherapist.

Both these treatment options are aimed to modulate your symptoms to regain strength, balance, and range of motion of your hip joint.

With same-day appointments available, the team can assess and diagnose your hip to start your recovery today!

If you are concerned about your hip symptoms and think you may have a labral tear, please contact your local PhysioWorks Clinic.

Exploring Common Sources of Buttock Pain and SIJ Issues

Discovering the origins of buttock pain and sacroiliac joint (SIJ) discomfort can be essential for effective management and relief. This article sheds light on various conditions that can contribute to such discomfort, encompassing joint injuries, muscle-related issues, nerve-related injuries, and bone-related concerns. By understanding the potential culprits behind buttock pain and SIJ troubles, you can take proactive steps towards addressing and alleviating these discomforts.

The following conditions may cause buttock pain or SIJ issues.

Joint Injuries

Pregnancy-Related Pain

Muscle-Related Injuries

Lateral Hip Pain

Nerve-Related Injuries

Bone-Related Injuries

John Miller Physiotherapist

Article by John Miller

SIJ & Buttock Pain Treatment Guidelines: Taking Action for Relief

When addressing SIJ and buttock pain, your physiotherapist aims to tailor your treatment according to your specific diagnosis. The treatment process can be broken down into different phases, each with its own objectives.

PHASE I - Relieving SIJ Pain & Protecting the Joint

Firstly, let's tackle pain relief. While acute SIJ dysfunction might lead to the prescription of pain relievers or anti-inflammatory meds, these won't address the root cause of SIJ pain. Instead, your healthcare practitioner, armed with an in-depth understanding of your SIJ's biomechanics and muscular control, will thoroughly evaluate chronic cases of SIJ dysfunction. Your priority is to manage sacroiliac pain, which typically drives individuals to seek treatment. In fact, it's often the final symptom to develop and should be the first to improve in most cases. Achieving natural short-term pain relief is possible through the use of ice or heat packs applied to your SIJ.

The next step involves managing inflammation. Ice therapy, exercises, and techniques to unload inflamed structures are effective methods. Non-steroidal anti-inflammatory drugs, like ibuprofen, might be recommended by your doctor. In certain cases, specialised blood tests can aid in diagnosing conditions like seronegative arthritis, which may predispose you to sacroiliitis. Addressing prolonged morning stiffness is crucial, especially in conditions like Ankylosing Spondylitis.

For SIJ instability, passive support can be beneficial, often through supportive taping. In cases of prolonged instability, a sacroiliac joint stabilisation belt might be suggested, although an exercise protocol tailored to your SIJ issue is generally more effective.

Remember, if you have questions, seek advice from your SIJ physiotherapist.

PHASE II - Restoring Normal Movement and Strength. Early Hip Core Exercises.

As your SIJ pain and inflammation subside, your focus shifts towards restoring your pelvic joint alignment and normalising dynamic muscle control affecting the SI Joints.

Your physiotherapist might start you on a core stability program for your lower abdominal muscles, crucial for stabilising your lower back and pelvis. A similar activation and strength program will target your deep gluteal muscles, often referred to as your hip core muscles. Your muscle recruitment pattern will be assessed to determine the most suitable exercises for your needs.

PHASE III - Regaining Full Function

This phase concentrates on returning your normal pelvic alignment and maintaining sacroiliac joint range of motion during more demanding positions. Improving muscle power, proprioception, balance, and gait (walking pattern) are also key. Your physiotherapist tailors the treatment to fit your chosen sport or daily activities, ensuring a safe return to your desired level of function.

Keep in mind that different individuals have distinct demands for their sacroiliac joints, shaping their specific treatment goals. Whether it's a stroll around the block or running a marathon, your physiotherapist customises your sacroiliac joint rehabilitation to match your functional aspirations.

PHASE IV - Preventing Future Issues

Preventing the recurrence of sacroiliac joint dysfunction hinges on committing to a thorough muscle control program. A major contributing factor to its chronic nature is specific muscle weakness. Your physiotherapist will guide you in identifying the best exercises for you to continue regularly or intermittently.

Beyond muscle control, your physiotherapist evaluates your SIJ, spine, hip, and lower limb biomechanics, addressing any shortcomings that might make you susceptible to SIJ pain and dysfunction. To fine-tune and maintain your sacroiliac joint stability and function, focus on rectifying deficiencies and learning self-management techniques. Your SIJ physiotherapist will provide professional guidance.

For more information, explore our detailed resources on SIJ Pain & Dysfunction.

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