NeuroTrac TENS Machine
$219.00
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- Additional information
Description
NeuroTrac TENS Machine
Dual-Channel TENS Device for Home Pain Relief Support
NeuroTrac TENS Machine, portable dual-channel TENS device for home pain relief support. This compact electrotherapy unit may help provide modest short-term pain relief when used correctly as part of a broader pain management or rehabilitation plan.
This product may suit you if: you want a portable, adjustable TENS machine for home use between physiotherapy sessions.
Consider advice first if: you have new or unexplained pain, a pacemaker, an implanted cardiac device, epilepsy, altered skin sensation, pregnancy, or uncertainty about electrode placement.
Is This the Right TENS Machine for You?
You want pain relief support
Choose this option if you need a TENS-only device for short-term symptom relief.
You need two treatment areas
The dual-channel design allows two electrode pairs to be used at once.
You also need EMS
Consider a combined TENS and EMS device if muscle activation is also required.
Clinically Useful For
The NeuroTrac TENS Machine may suit people looking for temporary pain relief support during daily activity, rest, travel, or guided rehabilitation.
- Pain management support
- Back pain and neck pain
- Shoulder pain or knee pain
- Nerve-related pain where TENS is appropriate
- Muscle overuse, training soreness, or post-injury discomfort
- Post-operative discomfort only when approved by your treating clinician
Key Benefits
- Dual-channel design: allows two electrode pairs to be used at once.
- Preset programs: supports simple setup for common TENS modes.
- Adjustable settings: lets users tailor intensity and timing to comfort.
- Portable unit: suitable for home, work, or travel use.
- Clear screen: displays program, intensity, rate, pulse width and timer information.
- Reusable electrodes included: provides a ready-to-use starter setup.
Product Features
- Digital dual-channel TENS unit
- Multiple preset TENS programs, including burst, modulation and conventional TENS modes
- Adjustable intensity and treatment time
- Timer range from 1 minute up to 12 hours
- Constant current output design
- Clear LCD display
- Belt clip and carry case for portability
- 9-volt battery powered
- ARTG ID: 201670
Why Use a NeuroTrac TENS Machine?
Pain can make it harder to move, sleep, exercise, work, or stay consistent with rehabilitation. A TENS machine does not fix the cause of pain by itself. However, it may help reduce pain during or shortly after use, which can make daily activity and prescribed exercises feel more manageable.
The NeuroTrac TENS Machine is best viewed as a support tool. Use it alongside education, load management, exercise, sleep strategies, and clinical advice where needed.
How Does the NeuroTrac TENS Machine Work?
TENS stands for Transcutaneous Electrical Nerve Stimulation. The device sends gentle electrical pulses through adhesive electrodes placed on the skin near the target pain area.
Sensory-level stimulation may help alter pain signalling while the device is running. Some TENS settings may also support the body’s natural pain-modulating systems. Comfort and correct electrode placement matter, so start gently and follow the instructions provided with the unit.
For more background on treatment options, see our electrotherapy and local modalities guide.
What Is the NeuroTrac TENS Machine Used For?
People commonly use the NeuroTrac TENS Machine for short-term pain relief support during flare-ups, exercise rehabilitation, or day-to-day symptom management. It may be useful when pain is limiting movement but you still need to stay active within safe limits.
Common use areas include the lower back, neck, shoulder, knee, hip, thigh, calf, ankle, elbow, wrist, and other suitable areas where electrode placement is safe. Avoid placing electrodes over the eyes, front of the neck, chest, broken skin, numb skin, or near implanted cardiac devices unless medically approved.
What’s Included?
- NeuroTrac TENS unit
- Four reusable electrodes
- Two lead cables
- User manual
- Belt clip and carry case
- 9-volt battery
Sizing, Fit and Use Notes
The NeuroTrac TENS Machine is a portable electronic device rather than a body-size-specific support. The key fit issue is not body size. It is correct electrode placement, comfortable intensity, healthy skin, and suitable use for your symptoms.
- Use the supplied electrodes only on clean, dry, healthy skin.
- Replace electrodes when they lose stickiness or cause skin irritation.
- Start at a low intensity and increase only to a comfortable tingling sensation.
- Switch the device off before moving or removing electrodes.
- Ask your physiotherapist for electrode placement guidance if you are unsure.
Safety check before use:
- Do not use TENS over the front of the neck, eyes, chest, broken skin, irritated skin, infected skin, or numb skin.
- Do not use TENS while driving, bathing, showering, sleeping, or operating machinery.
- Seek medical advice first if symptoms are new, worsening, unexplained, neurological, cancer-related, post-operative, or linked with an implanted electronic device.
Who Is This Product Best Suited To?
This product is best suited to people who have already received advice that TENS is appropriate for their pain. It may also suit people replacing an older TENS unit or upgrading to a more adjustable dual-channel model.
If your pain is new, worsening, unexplained, associated with neurological symptoms, or linked with recent surgery, speak with your doctor or physiotherapist before using TENS.
Safety and Use Notes
Always read the label, manual, and instructions before use. Start with a comfortable intensity and stop if symptoms worsen, skin irritation develops, or the sensation feels unpleasant.
- Do not use TENS while driving, bathing, showering, or operating machinery.
- Do not place electrodes on broken, irritated, infected, or numb skin.
- Do not place electrodes across the chest, over the eyes, or on the front of the neck.
- Seek medical advice first if you have a pacemaker, implanted defibrillator, epilepsy, pregnancy, cancer-related pain, or unexplained symptoms.
- Ask your physiotherapist for help with electrode placement if you are unsure.
Private Health Insurance Rebates
Some Australian private health insurers may offer rebates for TENS machines under eligible extras cover. Requirements vary between funds. Some insurers may request a receipt, product details, or a recommendation from a doctor or physiotherapist.
Read more: Can I claim a TENS machine on private health insurance?
What To Do Next
Choose the NeuroTrac TENS Machine if you want a portable, dual-channel TENS unit for guided home pain relief support. Use it only as directed, follow the instruction manual, and seek professional advice if pain persists, worsens, or you are unsure whether TENS is suitable for your condition.
Important: A TENS machine is an electronic medical device. TENS may assist with modest short-term pain relief. It should not replace diagnosis, rehabilitation, or medical care where those are needed.
Related PhysioWorks Articles
- TENS Machines – a physiotherapist guide to home TENS use.
- How TENS Machines Relieve Pain – explains common TENS modes and pain relief theory.
- How Do You Use a TENS Machine? – practical setup and safety guidance.
- What Is a TENS Machine? – simple TENS explanation for first-time users.
- What Is Pain? – explains pain and why treatment plans vary.
- Nerve Pain – useful background if symptoms feel burning, tingling, or electric.
Related Products
- NeuroTrac Rehab TENS EMS – choose this if you also need EMS muscle activation features.
- TENS Machine Electrode Placement Guide – useful if you want extra guidance on pad placement.
- TENS Electrodes: PALS Platinum – replacement electrodes for ongoing TENS use.
- PhysiPak Heat Pack – Back – a non-electrical comfort option for suitable muscle tension.
Frequently Asked Questions
Is the NeuroTrac TENS Machine easy to use at home?
Yes. The NeuroTrac TENS Machine is designed for home use, with preset programs, adjustable intensity, a clear screen, and a portable case. Correct electrode placement is important, so ask your physiotherapist for setup advice if you are unsure.
Can I use a TENS machine every day?
Some people use TENS regularly, but your ideal frequency depends on your pain pattern, skin tolerance, and clinical situation. Follow the manual, monitor your skin, and seek advice if you need frequent use to manage daily pain.
Where should I place the electrodes?
Electrode placement depends on the painful area and your treatment goal. Many people place pads around the painful region rather than directly on sensitive areas. Avoid unsafe areas such as the front of the neck, eyes, chest, broken skin, or numb skin.
Can I use TENS after surgery?
Only use TENS after surgery if your surgeon, doctor, or physiotherapist confirms it is suitable. Avoid placing electrodes near fresh wounds, altered sensation, or surgical sites unless your treating clinician has given clear instructions.
Can I claim this TENS machine on private health insurance?
Some private health funds may provide rebates for eligible TENS machines under extras cover. Check your policy first, as some insurers may require a recommendation from a health professional or specific receipt details.
What is the difference between TENS and EMS?
TENS is mainly used for pain relief support. EMS is used to create muscle contractions for muscle activation or strengthening goals. Choose the NeuroTrac Rehab TENS EMS if you need both TENS and EMS features.
References
- Johnson MI, Paley CA, Jones G, Mulvey MR, Wittkopf PG. Efficacy and safety of transcutaneous electrical nerve stimulation for acute and chronic pain in adults. BMJ Open. 2022;12(2):e051073.
- Healthdirect Australia. TENS. Accessed June 11, 2026.
Additional information
| Weight | 0.6 kg |
|---|---|
| Dimensions | 10 × 43 × 30 cm |
