Privacy Policy

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Privacy Policy

Introduction

Welcome to PhysioWorks’ Privacy Policy. Here, we explain how we safeguard your personal information with strong physical, electronic, and procedural measures. Our aim is simple: to protect your privacy and keep your data confidential.

We’ve worked to make this policy clear and straightforward because your privacy matters. If you have any questions, feel free to reach out at admin@physioworks.com.au or call us at +61 7 32691122.

Definitions

To ensure clarity, here are key terms used in this policy:

  • Personal Data: Information about a living person that can be identified from that data (e.g., name, address, email, activities linked to the individual).
  • Usage Data: Data generated by using our Service or from the Service infrastructure itself (like page visit duration).
  • Cookies: Small data files stored on your device.
  • Data Controller: Entity determining how personal data is processed (in this case, PhysioWorks).
  • Data Processors (or Service Providers): Entities processing data on behalf of the Data Controller.
  • Data Subject: A living individual who is the subject of Personal Data.
  • User: An individual using our Service, corresponding to the Data Subject.

The Type of Data We Collect

We may ask for Personal Data like email, name, contact details, and financial information. We use this to contact you, manage your account, and offer relevant information.

You can opt-out of non-essential emails, but not transactional or essential service-related communications.

Usage Data

We collect data on how our Service is used, like IP addresses, browser types, and visit details.

Tracking & Cookies Data

We use cookies and similar technologies for service functionality and user experience enhancement. You can set your browser to refuse cookies, but it might affect your use of our Service.

How We Use Personal Information

We use your information for service delivery, technical support, billing, and to inform you about service changes. Your data is confidential and not shared with third parties, except as required by law or for essential service operations.

Your Privacy and Data Disclosure

We only share your data as legally required, for emergency situations, or during business transitions like mergers.

Data Retention

Your Personal Data is kept as long as necessary for the purposes outlined in this policy.

Security of Data

We strive to protect your data, but remember, no method is 100% secure. Keep your account details private.

Your Data Protection Rights (GDPR)

You have rights to access, amend, or delete your Personal Data. Contact us to exercise these rights.

Third-Party Service Providers

We use third parties for some services, who are obligated to maintain confidentiality.

Google Analytics

We use Google Analytics for website traffic analysis. You can opt-out with a browser add-on.

Online Bookings and Payment Processors

We use secure services for bookings and payments, with detailed privacy policies available.

Links to Other Sites

We’re not responsible for third-party sites linked from our Service. Always check their privacy policies.

Policy Changes

We update this policy occasionally. Changes are posted on our website and indicated on our Login Page.

Feedback

Your feedback is valued. Contact us at admin@physioworks.com.au for any comments or queries.