Bulimba

Radiology Referrals

Your physiotherapists may refer you for X-rays, Ultrasound Scans or an MRI if your clinical assessment would benefit from additional diagnostic testing. Your physiotherapist is happy to discuss with you the pros and cons of specific tests.
Your physiotherapist may issue sick leave certificates for musculoskeletal injuries. If the reason for you requiring an absence from work is beyond their scope of practice, they recommend that you consult your doctor.
If you've had a problem that other practitioners just can't get better, we welcome your challenge. We pride ourselves on resolving your spine, muscle and joint problems. Even the ones that others can't!Each physiotherapist possesses a wide range of experience and special interests. You'll have the choice of several physiotherapists. Please click on the practitioner's profile photo for more information about each of our practitioners.

PhysioWorks clinics utilise the Australian Physiotherapy Association (APA) guidelines requiring an 8-hour cancellation period. If you wish to change or cancel your appointment, please notify us at least 8-hours notice by phone, SMS or email. This timeframe allows enough time for us to reopen your scheduled appointment to other clients. PhysioWorks reserves the right to charge a full fee for the cancelled consultation when you provide less than 8-hours notice.

In the interest of fairness to yourself, our clinicians and other patients who are attempting to schedule an appointment, please respect this 8-hour cancellation policy. Thank you for your understanding and cooperation.

Private Health Insurance Rebates

PhysioWorks Physiotherapy and Remedial Massage are more affordable than you think. Your Private Health Insurance (PHI) usually pays for the majority of your treatment fees, leaving you with only a small gap payment.

However, Private Health Funds do vary their rebates payable depending upon the level of cover that you have taken. Some funds have kept up with the costs of modern medicine whereas, sadly others haven't, with rebates similar to what they were a decade ago.

HICAPS - Instant Health Fund Claims


Most health funds are members of the HICAPS instant claims system.  Swipe your health insurance card at our reception counter, and you can instantly claim your physiotherapy treatment via our online Hicaps System. Remedial Massage is claimable via Hicaps for some but not all funds. For more information, please visit Hicaps for the latest funds which can use their instant claiming system.

Private health insurance rebates are available for all of our physiotherapists. Instant claims are possible via our in-practice Hicaps system.

Third-Party Insurers

PhysioWorks practitioners are registered providers for government, Workcover and insurance companies including:

  • Workcover
  • InjuryNet
  • Australia Post; Coles Myer; Woolworths
  • Medicare
  • Department of Veterans' Affairs
  • CTP & Sports Insurers

Do NOT follow this link or you will be banned from the site!