Appt Bookings

FAQs related to Appt Bookings Info.

Why Patients Choose PhysioWorks for their Healthcare

You'll be impressed with the experienced physiotherapists, massage therapists and reception staff who represent PhysioWorks.  To ensure that we remain highly qualified, we are committed to continue education.If you've been searching for therapists with a serious interest in your rehabilitation or injury prevention program, our staff have either participated or are still participating in competitive sports at elite and representative levels.We also currently provide physiotherapy and massage services for numerous sports clubs. Our experience assists us to understand what you need to do to safely and quickly return to the sporting field, home duties or your employment.PhysioWorks is an undergraduate clinical placement facility for training the next generation of physiotherapists. Each year we handpick the cream of the crop, add them to our team and fast track their post-graduate education process to ensure that they become experienced physiotherapists well before their peers.

How You'll Benefit from the PhysioWorks Difference?

At PhysioWorks physiotherapy and massage clinics, we strive to offer our clients quick, effective and long lasting results by providing high-quality treatment.Our aim is not only to get you better quicker, but also to create a friendly and caring environment conducive to successful healing.  With many years of clinical experience, our friendly service and quality treatment is a benchmark not only in Brisbane but Australia-wide.

What are some of the BIG differences?

  • Our therapists pride themselves on keeping up to date with the latest research and treatment skills to ensure that they are providing you with the most advantageous treatment methods. They are constantly updating their knowledge via seminars, conferences, workshops, scientific journals etc.
  • Not only will you receive a detailed consultation, but we offer long-term solutions, not just quick fixes that in reality, only last for a short time.
  • We attempt to treat the cause, not just the symptoms.
  • PhysioWorks clinics are modern thinking. Not only in their appearance but in the equipment we use and in our therapists' knowledge.
  • Our staff actually care about you!  We are always willing to go that 'extra mile' to guarantee that we cater to our clients' special needs.
All in all, we feel that your chances of the correct diagnosis, the most effective treatment and the best outcomes are all better at PhysioWorks.

Private Health Insurance Rebates

PhysioWorks Physiotherapy and Remedial Massage are more affordable than you think. Your Private Health Insurance (PHI) usually pays for the majority of your treatment fees, leaving you with only a small gap payment.

However, Private Health Funds do vary their rebates payable depending upon the level of cover that you have taken. Some funds have kept up with the costs of modern medicine whereas, sadly others haven't, with rebates similar to what they were a decade ago.

HICAPS - Instant Health Fund Claims


Most health funds are members of the HICAPS instant claims system.  Swipe your health insurance card at our reception counter, and you can instantly claim your physiotherapy treatment via our online Hicaps System. Remedial Massage is claimable via Hicaps for some but not all funds. For more information, please visit Hicaps for the latest funds which can use their instant claiming system.

Private health insurance rebates are available for all of our physiotherapists. Instant claims are possible via our in-practice Hicaps system.

Third-Party Insurers

PhysioWorks practitioners are registered providers for government, Workcover and insurance companies including:

  • Workcover
  • InjuryNet
  • Australia Post; Coles Myer; Woolworths
  • Medicare
  • Department of Veterans' Affairs
  • CTP & Sports Insurers

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